Customer Support

 

1. Our team will always be professional and courteous when interacting with our customers.

2. We will promptly to all customer inquiries and requests.  

3. We will manage order issues on a case-by-case basis with the ultimate goal of making our customers happy.

4. Will we keep our customers informed of any changes or updates that may affect them.

5. The Company stands behind its products and services and want its Customers to be more than satisfied with them

6. If the Company’s products or services fail to meet the Customer’s expectations, the Company will always do its best to take care of its Customers and deal with them fairly.

7. Our goal is to exceed the Customer’s expectations and build long-term relationships based on trust, respect and confidence.  We will strive to provide the best-in-class, leading edge products and exceptional customer service.

 

Customer support is important to us, and we want to make sure we are providing the best possible service.  If you have any questions or concerns about our customer support policy,  please contact us at support@herdx.com.